
APP REGISTRATION
Why do I need to register to use the application?
myrapidTap application require user to register to use the application.
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I have registered an account. Do i need to activate it to be able to login?
Once registered, user account will be activated automatically.
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What shall I do if I forget my password?
Do not panic, click on the reset passcode. Then key in your mobile number, you shall received a new six digit OTP code. Key in the six digit OTP code to relogin and reset your new password after first login.
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Why did my registration fail?
Your registration may have failed because you may be using an invalid mobile number.
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Once registered, can i change my personal details?
Yes. Once registered, user can change their personal details through "Profile".
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How secure is my personal details?
rest assured that user details and credentials are secured since we have taken the necessary security measures and shall maintain its integrity.
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WilI I receive an email notification after I have successfully signed up?
No, one will not received email notification as email is not required for sign up.
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What is myrapidTap?
MyrapidTap is a mobile application that provides a seamless electronic transaction using QR Pay and E-Wallet.
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What are the services available in myrapidTap?
MyrapidTap offers the following services:
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Transit QR pay
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E- Wallet
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Collect and redeem rewards point
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Will I received notifications in the app for status and promotions?
yes, notifications will be sent out accordingly.
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How do I view my details in the app?
You may view your details under the "Profile" section.
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