Why do I need to register to use the application?

myrapidTap application require user to register to use the application. 

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I have registered an account. Do i need to activate it to be able to login?

Once registered, user account will be activated automatically.

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What shall I do if I forget my password?

Do not panic, click on the reset passcode. Then key in your mobile number, you shall received a new six digit OTP code. Key in the six digit OTP code to relogin and reset your new password after first login. 

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Why did my registration fail?

Your registration may have failed because you may be using an invalid mobile number.

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Once registered, can i change my personal details?

Yes. Once registered, user can change their personal details through "Profile".

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How secure is my personal details?

rest assured that user details and credentials are secured since we have taken the necessary security measures and shall maintain its integrity.

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WilI I receive an email notification after I have successfully signed up?

No, one will not received email notification as email is not required for sign up.

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What is myrapidTap?

MyrapidTap is a mobile application that provides a seamless electronic transaction using QR Pay and E-Wallet.

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What are the services available in myrapidTap?

MyrapidTap offers the following services:

• Transit QR pay

• E- Wallet

• Collect and redeem rewards point

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Will I received notifications in the app for status and promotions?

yes, notifications will be sent out accordingly.

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How do I view my details in the app?

You may view your details under the "Profile" section.

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